February 14, 2010

Okay everyone, Johnny and I are at a loss on what to do... So after Mom's fall Thursday the solution was to put an alarm on her and to watch her better right? Well, since then they have left the alarm connected to her yet not attached to anything else?! Why even use it if it isn't going to be attached appropriately to actually work. She fell again by the way and has a black eye! Unbelievable! Also, they called Johnny at work yesterday and asked him to leave work to come and take care of Mom bc she was a handful. Then today, they called him at 7 am to ask him when he was going to be there and when he said noon they asked him, "you can't be here sooner than that"? WHAT THE HECK? Last I checked, medicare was paying their facility to do their job....not for Johnny to do their job. Unacceptable. She likes the place it seems and all 3 therapies are fantastic and working but, how can this place have ZERO responsibility for these falls? It seems like if a person in their care fell several times...one resulting in an all day ER room visit with 6 stitches....they would....do whatever to ensure it didn't happen again. Yet instead they leave alarms unconnected, let her fall again and call family to do work for them. UGH. She was throwing up a few days, sleepy and has seemed to go backwards a little bit...talking to people not there and being confused. I will be up there all day until Johnny relieves me at 3:30 to make sure no falls happen tomorrow. Johnny and I will both be putting our all into checking into other options. Will keep you all posted.